Accounts and access
Why must I verify my email?
Email verification confirms that you control the address used for important account, security and business notifications.
Can employees share the owner account?
They should not. Invite each employee and assign the appropriate role so access can be managed and activity remains attributable.
Inventory and listings
What is the difference between inventory and a listing?
Inventory is your private stock record. A listing is the customer-facing ad created from inventory or independently.
Can AI publish without my review?
No. AI suggests content from the facts you provide. The business reviews and controls saving or publishing.
Customers and follow-up
Where do storefront inquiries go?
They enter the business Inbox as leads, where they can be assigned, updated and followed through the pipeline.
Storefronts, teams and locations
Can one business show several locations?
Yes. Add branch addresses, contact information and opening hours, then connect inventory and operations appropriately.
Plans and billing
Where can I see plan usage?
The Subscription & Billing page shows plan limits and current usage for supported resources.